via Harvard Business ReviewIf you pay attention to the flood of recent news reports about jobs in America, you might think that workers have it made these days. After all, the official unemployment rate is close to a 50-year low. But in many ways, workers are facing a bleak situation.hbr.org/2019/07/the-case-for-hiring-more-full-time-workers [...]

via Inc.Not every message needs a manual response. But some do.www.inc.com/wanda-thibodeaux/how-to-use-automatic-email-responses-right-way.html [...]

via Fast CompanyDon’t let your inbox dictate how you spend your time.www.fastcompany.com/90379441/how-to-manage-email-so-that-it-doesnt-control-you [...]

via Entrepreneur These lessons are a reminder that if you stay connected to your mission and maintain the right mindset, anything is possible.www.entrepreneur.com/article/336478 [...]

via All Businesswww.allbusiness.com/business-instinct-power-of-trusting-your-gut-122261-1.html [...]

via Inc.Great employees quit because of bad bosses. Here's how to know if you're at risk.www.inc.com/bill-murphy-jr/if-you-can-honestly-say-yes-to-these-5-questions-youre-a-much-better-leader-than-you-think.html [...]

via All BusinessProviding excellent customer service is fundamental to business success. Fifty-five percent of consumers say they’d spend more money with a company that guarantees them good customer service. And it’s also predicted that by 2020, the customer experience will be more important to consumers than price or product.www.allbusiness.com/customer-service-blind-spots-your-company-may-be-missing-121513-1.html [...]

via Harvard Business ReviewMany people suffer from “chronic certainty” on issues for which no perfect answer exists. Here are three ways we’ve seen leaders get underneath chronic certainty to help themselves and others broaden their perspective — and have more productive conversations.hbr.org/2019/06/how-to-work-with-someone-who-thinks-theyre-always-right [...]